Director of Resources

CRCC (Cornwall Rural Community Charity) – Director of Resources Recruitment

‘Supporting and Strengthening Cornwall’s Communities to improve Quality of Life’
Charity registration: 1087550.
Registered as: Cornwall Community Development Limited | Company No: 41447452
Welcome From our Chief Executive

Dear Candidate,

Thank you for your interest in joining Cornwall Rural Community Charity at an exciting and pivotal time both for the organisation and the voluntary sector in Cornwall. The role of Director of Resources is a new key role for the charity and both myself as CEO and the Board of Trustees are looking forward to working with the successful candidate to continue shaping the future of the charity for the benefit of people living in Cornwall.
The successful candidate will have a range of skills to enable them to oversee and develop our core functions in a forward thinking and strategic manner as well as working alongside the strategic leads of the organisation as we look to new projects based on the needs we have identified in our local communities. You will be dynamic, have strong interpersonal, intrapersonal, organisational and financial skills and we will, of course, expect a full appreciation of and compliance with the behaviours and values of CRCC. You will, on occasion, be asked to represent the CEO on behalf of CRCC.

During the last year, we have undergone a period of strategic review within the organisation which has resulted in much closer working between the Board of Trustees and the managers as we develop a clear strategy for the future. We have evaluated the work undertaken and honed our approach to ensure that we deliver the best we can to the people we serve. As a new CEO, and with my knowledge of the organisation and staff I can promise that this role will be rewarding and an excellent opportunity for any candidate to use their skills for the development and benefit of others, both internally and in Cornwall’s varied communities.
I hope that this introduction and recruitment pack provides you with a flavour of the excellent opportunity that this role presents. You will be joining a vibrant and caring charity at a pivotal time in its 74-year history.
I look forward to working with the successful candidate.
Kind regards,
Katherine Nissen
Chief Executive

Who we are
Today CRCC is a large, modern charitable company of over 100 staff and turnover of £2M delivering a wide range of services and support to Cornish people, community groups and a thriving network of more than 400 village halls and community centres. CRCC is part of a network of 38 rural community charities across England all with a commitment to make rural communities sustainable.
CRCC is entering a new dawn in terms of its vision, mission and strategy. Based on our experiences during the Covid-19 pandemic, this new era will see much more collaborative working across the voluntary sector to provide the best offer for people in communities to improve their quality of life.
Having recently reviewed our structure, this new role of Director of Resources, reporting to the Chief Executive, will be a pivotal and critical member of the senior team. The Director of Resources will be accountable for leading and reshaping Finance, HR and IT functions to align with our emerging new strategic direction.
CRCC has traditionally delivered a range of services within the themes of community, care and skills such as community development; fishing and coastal communities; infrastructure services, training provision, informal and unpaid carers, volunteer led projects and support for young people.
Our current Board Strategic Review, likely to conclude by the end of September, will also afford the new post-holder the exciting opportunity of being in the organisation as it begins a period of significant change.
In the wider community and voluntary sector in Cornwall, CRCC is deeply engaged with a number of other county wide infrastructure charities seeking to develop a new formal Alliance able to offer their specific expertise and experience to the wider community sector so building greater resilience and delivering more beneficial impacts.
Proposed Structure Chart

Job Title: Director of Resources
Responsible to: Chief Executive
Salary: £35,500-£42,000
Hours of work: 35 hours per week
Location: 2 Princes Street, Truro, TR1 2ES

Main duties and responsibilities
• Reporting to and deputising for the CEO when necessary including attending Board and other meetings with Board Members and preparing and presenting reports as required.
• Act as a trusted advisor to the CEO, and extended management team, holding all managers to a high-quality standard of performance in all Finance, HR and IT related activities
• Transform the delivery of the Finance, HR and IT services and operations, supported by efficient and fit for purpose processes demonstrating value for money particularly harmonising former Penwith Community Development Trusts (PCDT) finance into a consolidated efficient Cornwall Community Development Ltd (CCDL) system
• Ensure relevant statutory, regulatory, and professional standards are wholly achieved in relation to policies, processes, and procedures, particularly in respect of governance and employment legislation in Finance, HR and IT functions
• Set and encourage high standards of performance and demonstrate a commitment to good practice and continual improvement in all areas of the organisation’s operations.
Strategic direction and planning
• Shared responsibility for the delivery of CRCC’s vision, mission, values and strategic direction and Business Plan
• Be an active, forward thinking and effective member of CRCC’s Strategic Team working with the CEO, Development Leads and the Board of Trustees on all matters of corporate strategy to ensure a growing and sustainable charity.
Financial Planning and Resources
• Lead the finance team to ensure that the department provides the appropriate support to the CRCC Management and Board of Trustees by way of accurate and timely Management Information, annual budgets and rolling forward forecasts
• Oversee the preparation of annual accounts including managing relationships with auditors and attending the audit close out meeting
• Develop and maintain the appropriate risk management procedures for areas deemed high risk and make appropriate recommendations to the Management Team
• Ensure that the overhead costs for CRCC and Cornwall Community Development Limited Innovation (CCDLi) are efficient and properly managed, delivering value for money and the wider control environment is sufficiently robust to minimise the risk of fraud
• Lead financial planning in conjunction with the financial trustees and relevant staff members, providing annual and longer-term financial forecasts for CEO and Trustee approval
• Ensure the continued financial viability of CCDL and progress towards greater self-sufficiency and support the CEO in finding new sources and methods of income generation
• Provide an objective assessment of all financial operations within CRCC so that the organisation delivers value for money as efficiently as possible.
• Lead the HR function to ensure that the department provides the appropriate support to the CRCC Management Team by way of accurate and timely people information including recruitment and retention data and annual staff budgets
• Transform the delivery of the HR service and operations, supported by efficient and fit for purpose processes
• Lead the development, implementation and evaluation of initiatives, programmes and activities designed to enhance workplace health and wellbeing
• Advise on the handling of serious employee relations matters and sensitive people cases, deploying high level professional skills to achieve successful outcomes
• Lead the IT function to ensure CRCC has an effective Information Computer Technology infrastructure, hardware (software, systems and programmes) to enable CRCC to effectively carry out its business and ensure that risk is minimised by establishing contingency arrangements and disaster/recovery planning
• Lead the development, implementation and evaluation of initiatives, programmes and activities designed to improve CRCC’s IT operation and delivering high performance while also delivering value for money.
• Ensure that effective facilities management and administration services are in place to enable all employees to fulfil service delivery as economically as possible
• Practise an open, communicative, coaching and supportive management style that embraces diversity and encourages all employees to reach their full potential
• Carry out such other duties as the Board or Chief Executive may reasonably request.

Professional Accounting Qualification ACA, ACCA, CIMA or DChA
and membership of a professional body
Leadership and Management qualification with HR and IT content
Educated to degree level
Significant experience with proven successful outcomes of delivering the full range of finance and accounting services required by a small business or charity
Extensive experience at senior management level within a similar high profile organisation with comparable scope, responsibilities, budget and resources
Experience of preparing/ overseeing management advisory reports and developing financial models to inform strategic decision making
Significant experience of managing core functions such as HR, IT, facilities management and administration
Proven leadership and management skills with the ability to manage a staff team enabling people to achieve their potential
High-level skills and knowledge in Finance and resourcing
High-level skills and knowledge in leadership, management, strategic planning and development, relationship building, collaboration, communication and influencing
An understanding of the statutory and regulatory framework in which we operate as it relates to finance and HR
Collaborative and supportive, with a can-do attitude and solution-oriented approach
Articulate and engaging, with the ability to communicate complex financial information clearly and concisely, particularly with non-finance audiences
Staff management and team building including appraisals and performance management with a variety of staff teams
Technical Skills
Experience of delivering finance training to non-finance colleagues
Proficient user of SAGE Accounting software
Expert user of MS Excel, MS Word, MS Powerpoint and MS Outlook
Analytical and highly numerate, with excellent financial literacy and meticulous attention to detail
Experience of strategic and business planning, risk awareness and management
Proactive and conscientious, with the skills and capacity to own the broad scope of the role
Well organised, with outstanding forward planning skills
Identifies problems, analyses information, explores options and uses judgement to reach informed decisions
Influences, motivates and inspires others to achieve objectives and goals
Able to forge excellent working relationships with a wide range of people including the directors, senior management team, board members, auditors, bankers, legal advisors.
A strategic thinker with hands-on-skills, able to think clearly under pressure, work to deadlines and balance competing priorities.
How to Apply
In order to apply, please submit a CV supported by a covering letter of no more than 3 sides of A4 outlining your motivation for applying and highlighting how your skills, knowledge and experience meet the requirements of the role, as set out in the brief. The closing date for applications is midday 1st October 2020.
Applications should be sent to with reference CRCC
For a confidential conversation about the role of Director of Resources, please contact our retained recruiter Anna Jay at Public Leaders Appointments: or 07904 236348
• Closing Date for Applications: Thursday 1st October, midday
• Formal interviews (Truro) w/c 12th October
CRCC embraces the Equality Act 2010 and the protected Characteristics of: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race religion or belief, sex, and sexual orientation. We will strive to be fair and equal irrespective of your background or circumstances. We will always treat you with respect and dignity and only ask that you do the same.
Points of Reference:
CRCC Website – CRCC
Action With Communities in Rural England website – ACRE
Annual Accounts – Charity Commission