How Rnoc


Can help

HOW THE PROCESS WORKS

WHAT YOU CAN EXPECT FROM THE GRANT PROCESS

At any time you need our help, we have a simple process in place to make sure you get the advice and assistance you require quickly and easily.

1

Step One

Call us on 0207 402 5231 or email rnoc@arno.org.uk and let us know what the problem is.

2

Step Two

In many cases and wherever possible we will collect the details we need from you to progress the application.

If an in person meeting is needed or in more complex situations, with your consent we will ask a partner organisation to help us.

3

Step Three

The information (usually financial) and request are then reviewed and a recommendation made to the RNOC Benevolence Committee.

4

Step Four

We will communicate the decision to you as soon as practicable and deliver any assistance agreed.

We aim to respond within a week of receiving all the information at Step 2.

Testimonials

I cannot tell you how much your amazingly kind and generous donations have helped improve the life of myself and my 2 daughters. The way you have helped me during this very tough year is incredible and I will never forget it.

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This grant is a lifeline to me and gives me another year with less financial worry. It will also allow me to stay in my house and be in the village where I have many good friends and kind neighbours. I find the thought of moving house and trying to start again very daunting at my age.

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My Husband and I would like to thank the RNOC for your grant towards the purchase of a new gas boiler. Both my husband and I have benefited greatly from this installation. It is really good to know there are organisations like yours able to help people.

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I am writing to thank the RNOC for their kindness in funding a short break for me, my husband and my son who is autistic. He found the break extremely enjoyable and had the opportunity to mix with other children with the same condition really helped his (and our) understanding.

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